Terms of Service
SUBSCRIPTION AGREEMENT (“Agreement”)
Amended: 17 November 2023
IMPORTANT – By taking out Membership, individuals or their parents/guardians consent to the member being bound by the Technical Regulations, Code of Conduct, Safeguarding and Anti-doping Rules of Persatuan Silambam Asia Malaysia (Malaysia Association of Silambam Asia) (MASA).
Persatuan Silambam Asia Malaysia (Malaysia Association of Silambam Asia) (MASA) membership, benefits and insurance cover is only valid whilst training in our registered clubs or organizations which on the membership system or manual application form, in a Persatuan Silambam Asia Malaysia approved project / product, or participating in a Persatuan Silambam Asia Malaysia sanctioned event.
1) Class Request:
If your location is not available on our booking platform and you are interested in starting Silambam classes at your location, please write to us at secretary@silambam.org.my
Please kindly take note that any cost involved with the booking of facilities at your location will not be covered by Persatuan Silambam Asia Malaysia.
2) Refunds:
We regret to inform you that there are no refunds or make up classes for a missed class or vacations - because our classes were conducted in extended hours for 1.5 hour or 2 hours (which is more than usual 1 hour trainings in other martial arts) as it deemed enough to cover or replacing the missed or make up hours for students in a month.
Persatuan Silambam Asia Malaysia reserves the right to cancel any Silambam program with insufficient registration one week prior to program start date. If Persatuan Silambam Asia Malaysia cancels your class due to enrollment or scheduling issues, we will transfer you to the next available class.
If a class was cancelled by us for reasons such as instructor sickness, or facilities not booked, we will either schedule a make-up class or offer you a credit that can be used for the next package bought with us.
3) Pricing:
You can purchase different packages on our website as below.
Each package has a validity period from the date of the first enrolment.
* Please kindly note that there will be no credits or refunds under any circumstances, for any missed sessions or withdrawal while the package is active.
* Please kindly note that we do not conduct classes on Public Holidays and that there will be no make-up classes arranged or credits given for a class not taking place during a Public Holiday.
We reserve the right at any time to change the fees of classes at our sole discretion.
4) Membership:
The membership purchaser of a Persatuan Silambam Asia Malaysia is required to agree to these Terms & Conditions at the point of purchase.
Any individual purchasing Membership on behalf of a third-party shall be deemed to be acting with the consent of each.
The Member for whom they are making that purchase, including acting with the authority of each such Member to agree to these terms and conditions on their behalf.
Persatuan Silambam Asia Malaysia shall be entitled to refuse an application from, or suspend or cancel the Membership of, any Member at its absolute discretion.
The Membership Fee is paid on an annual basis and is non-refundable.
The Membership of each Member will commence on the date on which it is purchased and automatically expire 12 months thereafter.
Nothing in these terms & conditions guarantees a Member will be entitled to renew their Membership. Once expired, all rights and benefits of Membership will cease.
An individual Member can terminate their Membership at any time by informing Persatuan Silambam Asia Malaysia by email via: secretary@silambam.org.my
No refund of the Membership Fee (or remainder thereof) will be given.
Persatuan Silambam Asia Malaysia reserves the right to re-brand or re-name Membership products at any time.
When seeking to use the benefits of Membership, a Member may be required at any time to prove their membership by producing a copy of the membership certificate.
Membership is personal to each Member, is not transferable and shall not be transferred to another person or resold under any circumstances.
Individual membership is only valid when registered as a member of an affiliated clubs or organizations of Persatuan Silambam Asia Malaysia.
If a club is not affiliated to Persatuan Silambam Asia Malaysia via the payment of the affiliation fee, or the club leadership resigns from Persatuan Silambam Asia Malaysia, then individual memberships registered within the club entity will also cease without refund. The individual members can contact Persatuan Silambam Asia Malaysia Membership Services and request a transfer of membership to another Persatuan Silambam Asia Malaysia affiliated club.
Persatuan Silambam Asia Malaysia reserves the right to suspend the use of Membership and/or any associated benefits for a period of time, to withdraw its use and such benefits completely and/or to terminate Membership if the Member breaches any of these terms & conditions (or Persatuan Silambam Asia Malaysia has reasonable grounds to suspect such a breach) or otherwise misuses the Membership.
Persatuan Silambam Asia Malaysia shall not be obliged to make any refund to a Member if their Membership and/or any associated benefits are suspended or withdrawn.
Persatuan Silambam Asia Malaysia shall not have any liability to a Member in respect of a failure to carry out or delay in carrying out any of Persatuan Silambam Asia Malaysia’s obligations under these terms & conditions caused by any circumstances outside its reasonable control.
Persatuan Silambam Asia Malaysia may, from time to time, update its Membership terms & conditions. Members are advised to refer to the Membership terms & conditions prior to the renewal of their Membership annually.
The benefits of Membership, including but not restricted to retail discounts, priority access, digital content and, where applicable, legal support and insurance cover, are as advertised by Persatuan Silambam Asia Malaysia.
Persatuan Silambam Asia Malaysia reserves the right from time to time to withdraw and/or substitute replacement products or benefits as part of Membership in place of any products or benefits advertised in promotional material.
It is the responsibility of all Members to keep their personal information up-to-date. You can do so by accessing your member profile on the membership system or manual application form.
Persatuan Silambam Asia Malaysia shall not have any liability to a Member for any late delivery or non-delivery of documents or other materials resulting from the actions or omissions of any postal service provider.
5) Membership Data:
Persatuan Silambam Asia Malaysia collects personal information when an individual becomes a Member, or when Members use services or products that require the collection of personal information.
Persatuan Silambam Asia Malaysia will use this information to provide the services requested, maintain records, notify Members of important information regarding an individual’s Membership (such as renewal notices), develop the organisation and, if the Member agrees, send the Member information on things that may be of interest to them.
Persatuan Silambam Asia Malaysia may occasionally pass such information to its suppliers to enable Members to receive services or products relating to Membership which are not fulfilled directly by Persatuan Silambam Asia Malaysia.
Unless explicitly stated, Persatuan Silambam Asia Malaysia does not share such information for marketing purposes with any other organisations. We take the collection and holding of personal data seriously and fully comply with Data Protection and GDPR regulations. Please contact us should you have any questions about the information we hold on you by contacting: secretary@silambam.org.my
6) Liability Waiver:
By booking classes on our website, parents/participants agree and give consent that participant to take part in the activity and consent to any emergency treatment as necessary. I accept that Persatuan Silambam Asia Malaysia and its employees and instructors are not under liability whatsoever in respect of injury, loss, or damage to my child’s/my health or property whilst participating in any instructor sessions, camps, tournaments, or other activities wherein my child participates. I understand that participating in any Persatuan Silambam Asia Malaysia organized activity is at my child’s/my own risk. Persatuan Silambam Asia Malaysia, its owners, employees, and instructors shall not be liable for any damage whatsoever, even in the event of negligence or gross negligence by Persatuan Silambam Asia Malaysia, its owners, employees, and instructors, arising from any personal injury, death, or property loss sustained by participants and family during any instructor, camp, tournament or other activities related to the participants and family enrolment with Persatuan Silambam Asia Malaysia for the current term and any future terms. Persatuan Silambam Asia Malaysia treats the safety and well-being of children as a priority and reserves the right to expel them from any of our activities without refunding any participant or its family who is found bullying, misbehaving, or who is generally disruptive.
7) Photography and Videos:
I herewith consent that any photos or videos taken during Persatuan Silambam Asia Malaysia organized activities are the sole property of Persatuan Silambam Asia Malaysia and can be used for marketing purposes. These photos or videos will not be passed on to third parties. If you do not wish us to use photos or videos that include your children, please write to us at secretary@silambam.org.my with the subject line “PHOTOGRAPHS AND VIDEOS”
8) Silambam Uniforms or Silambam Equipments:
Silambam official uniform, orange color Silambam t-shirt, or Silambam equipment can be purchased through us by simply email us at secretary@silambam.org.my with the subject line “Silambam Uniform” or “Silambam Equipment”. Please kindly specify the age, size required and height of the participant.
9) Medical Conditions:
Please inform us at secretary@silambam.org.my of any medical conditions that your child has that we should be aware of. You can also share any medical conditions with us during the booking process.
10) Pandemic or Epidemic situation:
In the event of restrictions from authorities such as COVID-19 measures or any future pandemic or epidemic situation, that would prevent us from conducting the classes physically as per normal, all classes will be converted to an online format and the purchased packages will continue to be consumed with these online sessions.
* Please kindly note that packages bought previously will be consumed even if the participant does not join the online classes.
Frequently asked questions
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